Privacy Policy

Introduction

Silver AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our service, including:

• Name and email address when you create an account
• Payment information when you subscribe to a paid plan
• Profile information you choose to add
• Communication preferences

Usage Information

We automatically collect certain information when you use our service:

• Device information (browser type, operating system)
• IP address and location data
• Usage patterns and feature interactions
• Conversation history and messages

How We Use Your Information

We use the information we collect to:

• Provide and maintain our service
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve our service
• Train and improve our AI models (with anonymized data)
• Detect, prevent, and address technical issues

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time. Conversation history is retained for the duration of your account unless you delete individual conversations or request full data deletion.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication
• Secure data centers with physical security

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent

Chrome Extension

When you use the Silver AI Copilot Chrome extension, we may collect the following additional information:

• Page content from the active tab when you explicitly request summarization, explanation, or other AI features
• Selected text that you choose to send to Silver AI for processing
• Screenshots captured only when you initiate a screenshot action
• Page metadata (URL, title) of pages you interact with through the extension

The extension does not:

• Collect browsing history or track your activity passively
• Access page content without your explicit action
• Share page data with third parties beyond what is needed to provide the AI service
• Store page content on our servers beyond the duration of the conversation session

Third-Party Services

We may use third-party services that collect information, including payment processors, analytics providers, and cloud hosting services. These services have their own privacy policies governing the use of your information.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@silverai.com